Meet Chris Edwards, he is the new Claims Manager for Coverforce Leed Insurance Brokers. Through our new partnership with Coverforce we have been able to step up our claims support and have now added a new level of service by extending our claims division. We have gone from having one dedicated claims person to a team of 7. Headed by Chris, the new division now provides you with a full time claims service. Chris and his team pride themselves on providing quality customer service. Over the last 2 years the claims team have surveyed all their clients that have made claims and they have consistently received a satisfaction rating of 90%.
In addition to our new claims team, you also now have access to our very own in-house claims legal team. So in the event of a claim our claims team will work closely alongside our legal team to ensure you receive all entitlements due under the policy wording.
Our new claims team certainly has a wide range of expertise and, together with your existing account manager, we will be able to guide you through the claims process.
If you have a claim, or would like to speak to someone about a claim you have already placed, please do not hesitate to give our claims team a call on our new dedicated claims telephone number, 9213 9955, or talk to your account manager.